February 29, 2024

Live Better Connected: Beyond Gigabytes - Shining a Light on the True Value of Telecoms with Telecoms Expert Matt Howett from Assembly Research

Have you ever wondered about the true value of mobile connectivity in our lives? It's not just about gigabytes and staying connected with friends. In this episode of the Live Better Connected podcast, our Director of Policy and Communications, Gareth Elliott, delves deeper into mobile connectivity with industry expert Matt Howett to explore the real impact of mobile tech on our lives and society, especially during challenging times.

Meet Matt Howett:

Matt is a leading voice in the mobile sector, and he joins us fresh off the release of his most recent report titled "The Value of Telecoms Services: UK." He sheds light on the often-overlooked benefits beyond just staying connected.

Unveiling the Value:

Matt and Gareth explore the remarkable value UK consumers receive for their mobile services. Unlike other regulated industries like energy and water, where bills keep rising without significant improvements, mobile customers have enjoyed faster speeds, more data, and increased usage at a decreasing cost (in real terms). In addition mobile operators have provided £290 million in support for those in financial difficulty and subsidised social tariffs by an estimated £62 million a year during.

More than just data:

The conversation goes beyond data packages and reveals how mobile connectivity:

  • Boosts our economy and society: Mobile connectivity plays a crucial role in driving innovation, enabling businesses, and supporting essential services.
  • Provides great value for money: Unlike other sectors, mobile customers have seen faster speeds and increased usage while the the price per gigabyte of data has dropped 82% in the last six years.
  • Supports those in need: During the cost of living crisis, mobile operators have offered £290 million in support to help people stay connected, alongside subsidised social tariffs estimated at £62 million a year.

Beyond the podcast:

Want to learn more?

  • Listen to the full episode: Discover even more insights from Matt in the podcast here.
  • Read the full report: Dive deeper into the details with the "Value of Telecoms Services: UK" report here.
  • Subscribe for future episodes: Stay updated on upcoming guests and topics by subscribing to the Mobile UK YouTube channel here.

Join the conversation:

Do you have thoughts on the role of mobile technology in society? Share them with us by nominating guests for future episodes at

About Building Mobile Britain

Building Mobile Britain logo

Building Mobile Britain is a campaign created by Mobile UK seeking to work with national and local government, as well as interested industry groups to overcome the challenges we face with expanding the existing mobile networks, while also developing innovative services for customers.

See here for further information - or #BuildingMobileBritain

Media Contacts

Gareth Elliott
Head of Policy and Communications
Tel: 07887 911 076

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